We’ve already seen the popularity that messenger apps have on mobile devices. Facebook Messenger has more than 600 million unique users and is growing at a faster rate than its main app. Other apps, like Snapchat, Viber, WhatsApp and more have a combined three billion users.
With so many people on messaging apps, you’d think that more brands would be using these apps to communicate with their customers. While a few have started to take advantage of those apps, there’s still plenty of room for companies to engage in customer service and marketing through these apps.
Here are some strategies that companies could choose to use when using marketing apps:
Are there any ways that your brand could leverage mobile chat to get closer with your customers? Consider these possible strategies and learn more about the ways that you can use messaging apps.
About Spin Creative
Spin Creative is a creative agency specializing in brand storytelling to engage, inspire and activate audiences. We design each project to engage viewers, increase audience reach and ultimately help power the success of a campaign, idea or brand.
If you need high impact advertising, digital and social brand storytelling to propel audience engagement, shoot us an email at firstname.lastname@example.org or call us at 206.686.6278 (Seattle) or 415.767.3645 (San Francisco). Our offices are in Seattle and San Francisco but we travel all over the world for our clients.